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This site may contain from time to time information related to various health, medical and fitness conditions and their treatment. Such information is not meant to be a substitute for the advice provided by a physician or other medical professional. You should not use the information contained herein for diagnosing a health or fitness problem or disease. You should always consult a physician and medical advisers.
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This notice is governed by the law in force in the State of Victoria, Australia.
ClosePrivacy Policy
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Information Management Policy
Contact Details Of Our Organisation
Bristol-Myers Squibb Australia Pty Ltd
556 Princes Highway
NOBLE PARK VIC 3174
Privacy Officer: Michael Moore
Telephone 1800 067 567 or +61 3 9213 4000
Facsimile +61 3 9701 1526
contact.australia@bms.com
http://www.bmsa.com.au -
General Statement Of Our Information Handling Policies
We recognise the trust you are placing in us through your dealings with us. We do everything we can to maintain that trust. Our staff are employed on the basis that they will protect information about you. This is our personal standard. Under law your rights to privacy are also protected. The National Privacy Principles, the Privacy Act and general law place strict requirements on us to treat certain information you give us as confidential.
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Collection
What information we collect
- your name and contact details;
- the name of your medical practitioners and pharmacists;
- the names of pharmaceuticals and medications that you currently use or have used in the past; and
- other information that you will consent to supply to us and that we are permitted to collect from you under the National Privacy Principles, the Privacy Act and general law.
Why we collect the information
We use the information to assist in providing you with relevant consumer information, notify you of products that may be of interest and for other marketing purposes. We may also use the information to contact medical practitioners regarding their prescription of our products (although in this case we will not disclose any of your personally identifiable particulars or other characteristics except in the circumstances described in the section "Other Disclosures" below).
We may also provide value-added services to assist you in taking your medication correctly.
We may use the information for a purpose other than these purposes if you would reasonably expect the use of the information for that other purpose and the other purpose is related to those stated above.
Where we collect the information from
We collect the following information that you may be unaware of:
- the name of the domain from which you access the internet;
- the date and time you access our site; and
- the internet address of the website from which you linked directly to our site.
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You may "opt-out" of receiving direct marketing material
We also ask you for some personal details so that we can keep in touch with you and so that we can tell you about our other products and services that could be useful to you. Please call our privacy officer (listed above) if you do not wish your details to be used for marketing purposes.
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Disclosures
To whom do we regularly disclose personal information
We may disclose information that we hold to related companies within our corporate group and to our contractors for the purposes specified above and on the grounds that they keep the information confidential.
Other disclosures
We may also disclose information that we hold:
- where there are reasonable grounds to believe disclosure is necessary to prevent a threat to life or health;
- when required or as authorized by law;
- as part of any investigation of any suspected unlawful activity;
- if disclosure is necessary for research, or the compilation or analysis of statistics, relevant to public health or safety; or
- otherwise with your express consent.
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Retention Policies
Any information that we no longer require is destroyed. An exception to this may be retention of the information for data analysis. However, if this occurs then the information will be retained in a form that does not allow you to be identified from that information.
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Access and Correction
The security of your information is important to us. We make all reasonable efforts to ensure that information is stored securely both in electronic and physical form.
You may access your information at any time. If you would like to know what information we hold about you please contact our privacy officer. If you discover that there is an error or information is missing please notify our privacy officer and we will try to correct or add the information as soon as possible.
We will try to ensure that all information we collect, use of disclose about you is accurate, complete and up-to-date.
If you would like to talk to our privacy officer about this please contact:
Telephone
Telephone 1800 067 567 or +61 3 9213 4000Post
556 Princes Highway
NOBLE PARK VIC 3174
AUSTRALIA
Facsimile
+61 3 9701 1526
E-mail
contact.australia@bms.com -
Disputes
If you believe that our organisation has breached your privacy rights in any way, or you would like to discuss any issues about our privacy policy please contact:
Telephone
+61 3 9213 4000Post
P.O.Box 39556 Princes Highway
NOBLE PARK VIC 3174
AUSTRALIAFacsimile
+61 3 9701-1526E-mail
contact.australia@bms.comWe will try to satisfy any questions that you have and correct any errors on our part.
If we do not answer your concerns to your satisfaction you have the right to make a complaint to the Privacy Commissioner. The Privacy Commissioner may be contacted on:
Telephone
1300 363 992
(for the cost of a local call anywhere in Australia)TTY
1800 620 241Post
GPO Box 5218
Sydney NSW 1042
AUSTRALIAFacsimile
+61 2 9284 9666